Information

Office / Drug Collections

Our office opening hours are from from 8.30am till 5pm Monday to Friday. Please bear with us if the phone isn’t answered immediately. It is absolutely essential that you ring ahead to order medicines; preferably 24 hours in advance. This is so a vet can authorise the medicines.

We have our lock boxes available for your convenience outside of our revised office hours. The boxes are located at Stanton Drew, Kingston Seymour, Edingworth, Wells and Cheddar Crossroads on mendip.

TB

There has been an awful lot of debate about whether TB testing should continue. Last time testing was suspended was during Foot and Mouth in 2001. This resulted in a large surge in cases subsequently. For this reason, the Government is keen that we continue. That said they do not want to put human health at risk so there needs to be adequate social distancing when carrying out the test. If you are self-isolating then it may be that we need to delay the test. APHA have allowed some flexibility on testing dates where it is either impossible to maintain a safe working distance or there is a staff shortage due to COVID 19. These circumstances are being dealt with on a case by case basis. We have had clarification that there will be an amnesty on RPA penalties for the time being on these tests where the APHA have been informed.